Epson’s MR-800 enables franchises to better meet customer
needs
Hemel Hempstead, 5 July 2004.
Athena, the home decoration and objets d’art specialist,
has invested in a new retail management system featuring Epson’s
highly flexible, modular registers. The solution has been implemented
in 14 of Athena’s franchise stores in order to enhance
its offer and improve customer service.
One of the major challenges facing Athena franchises is how
to respond quickly to consumer needs, in an environment where
best-selling lines are frequently changing. With a complex
distribution chain and suppliers all over the world, Athena
needed to ensure that its stock reflects customer profile,
meeting demand and maximising revenue.
With this in mind, Athena implemented a solution comprising
FuturaERS, from Berkshire-based solution provider Futura,
and Epson’s MR-800. The system provides accurate sales
and stock information along with a fast, efficient and reliable
solution for the point of sale.
With its powerful Intel processor, the MR-800 ensures quick
and easy transactions to keep customer waiting times down
to a minimum. In addition, its modular and open design also
allows Athena complete flexibility at the PoS, maximising
the available counter space.
Simon Coates, franchise director of Athena commented: “It’s
been a huge bonus to have accurate sales data provided by
the FuturaERS solution and this has proved enormously helpful
when making buying decisions. Overall, the MR-800s have been
easy to use and look good but the key as far as we were concerned
has been reliability – since installing the systems,
we have experienced next to no downtime. We now plan to extend
the rollout to other Athena stores.”
Epson
Established for over 30 years as the world's premier printer
manufacturer, Epson has the widest range of PoS printers and
touchscreen solutions in the world, each designed to be the
best in its class, and built to meet quality and performance
criteria that set the industry standard.
Epson's best of breed thermal, inkjet and
impact printers for the point of sale have long been the choice
of major retailers in the UK and overseas. The company has
also been at the forefront of innovations such as 2-colour
receipts, single insertion cheque printing and drop-in paper
load.
Together with its channel and system partners,
Epson offers system solutions for all retail and hospitality
environments. The company's range of fully integrated touchscreen
terminals includes the powerful Intelligent Register (IR)
and SR-600.
For further details, please
contact David Ormerod, Epson Retail Technology Division (RTD),
Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ.
Tel: 01442 227318
Email: dormerod@epson.co.uk
Web: www.pos.epson.co.uk
Press contact is Nicky Atkins
at Vector Marketing Communications
Tel: 01442 877167 Fax: 01442 877769
Email: nicola.atkins@vector.co.uk
Web: www.vector.co.uk
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