The Left Bank Village was completed in 1997, and includes a range of six exclusive shops - a specialist wine shop, delicatessen, bakery, ice cream parlour, coffee shop and gift shop - as well as a restaurant complex, conference centre and luxury hotel. The brainchild of renowned Dutch retailer, Albert Heijn, it's played a pivotal role in the regeneration of the City and transformed an almost forgotten area alongside the River Wye.

To ensure that each visitor enjoys consistently high standards of service in all outlets, each is controlled from a central head office and is equipped with the same EPoS system - NPoS, from Bolton-based Nisyst (Nirvana Intelligent Systems), running on Epson's Intelligent Register.

At the point of sale, the system is much faster and easier to use, thanks to features such as hot keys, which enable staff to process sales more quickly. The NPoS software is able to interface with the organisation's existing accounting systems and enables senior management real time access to the latest sales information, as well as a variety of reporting options.

"We wanted something which looked state of the art and complemented the stylish look in our stores," explained Matt Winstone, the Stock Control Manager for Left Bank Village. "We were already aware of the advantages offered by touchscreen in our restaurant so we were delighted when Nisyst proposed a solution which used the same technology."

"Communication between stores and head office has been significantly enhanced," added Matt, "while the system's greater sophistication and functionality have been reflected in the wider range of promotions we have been able to offer. For example, we give customers a discount on niche products such as our speciality hampers, and the software makes it quick and easy to calculate this. Overall, since we went live with the system at the beginning of the year, our experience has been entirely positive."

Epson
Established for over 30 years as the world's premier printer manufacturer, Epson has the widest range of PoS printers and touchscreen solutions in the world, each designed to be the best in its class, and built to meet quality and performance criteria that set the industry standard.

Epson's best of breed thermal, inkjet and impact printers for the point of sale have long been the choice of major retailers in the UK and overseas. The company has also been at the forefront of innovations such as 2-colour receipts, single insertion cheque printing and drop-in paper load.

Together with its channel and system partners, Epson offers system solutions for all retail and hospitality environments. The company's range of fully integrated touchscreen terminals includes the powerful Intelligent Register (IR) and SR-600.

For further details, please contact David Ormerod, Epson Retail Technology Division (RTD), Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ. Tel: 01442 227318
Email: dormerod@epson.co.uk
Web: www.pos.epson.co.uk

Press contact is Nicola Atkins at Vector Marketing Communications, on Tel: 01442 877167 Fax: 01442 877769
Email: nicola.atkins@vector.co.uk
Web: www.vector.co.uk