Advanced EPoS solution, featuring Epson's sophisticated IR-700 touchscreen system, speeds in-store service and operations

Hemel Hempstead, 19 September 2006. Outdoor clothing brand Regatta has rolled out an EPoS solution - featuring Epson's IR-700 touchscreen and advanced software from WinTill - in order to enhance the operation of its international retail network. Keen to implement a state-of-the-art EPoS system to speed up processes, enhance customer service and provide access to detailed management reports, the solution will equip Regatta for its planned future growth.

Following consultation with retail specialist WinTill, Regatta opted for its feature-rich software running on Epson's all-in-one touchscreen system, the IR-700. Replacing Regatta's keyboard-based system, Epson's IR-700 is intuitive and easy-to-use. As a result, the company's staff were trained to operate them within minutes.

"The new system is brilliant and definitely an improvement on what we had before. All our staff are very enthusiastic about the touchscreens - they certainly make life much easier," commented Melanie Jones, retail support co-ordinator at Regatta. "WinTill's software gives us fast access to all kinds of reports such as sales, stock, banking reconciliation, VAT analysis and assistant takings. As a result of such in-depth management information, we can see exactly what each individual store's best sellers are, enabling us to plan accordingly. We can now also download software upgrades direct from the internet, helping to minimise business interruption."

Piloted at Regatta's Fleetwood outlet, the system is being rolled out to the rest of the company's estate. On average, two IR-700s are being installed at each store which, thanks to their compact and all-in-one design, will save vital counter space for Regatta. "We now have the advanced solution we required. Epson's IR-700 has succeeded in delivering fuss-free and reliable customer service," concluded Melanie.

Epson
Established for over 30 years as the world's premier printer manufacturer, Epson has the widest range of PoS printers and touchscreen solutions in the world, each designed to be the best in its class, and built to meet quality and performance criteria that set the industry standard.

Epson’s best of breed thermal, inkjet and impact printers for the point of sale have long been the choice of major retailers in the UK and overseas. The company has also been at the forefront of innovations such as colour receipts, single insertion cheque printing, drop-in paper load and mobile printing.

Together with its channel and system partners, Epson offers system solutions for all retail and hospitality environments. The company’s range of fully integrated touchscreen terminals includes the powerful Intelligent Register (IR) and modular MR-800.

For further details, please contact David Ormerod, Epson Retail Technology Division (RTD), Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ. Tel: 01442 227318
Email: dormerod@epson.co.uk
Web: www.pos.epson.co.uk

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