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Popular tourist attraction chooses Epson Intelligent Register (IR) as part of integrated IT solution

The Rum Story benefits from Epson's easy-to-use touchscreen terminal and software in its café, as part of a complete management system


Hemel Hempstead, 19 September 2003.
The Rum Story, a three-floor visitor attraction in Whitehaven, which welcomes up to 20,000 visitors per year, has invested in Epson's touchscreen Intelligent Register as part of a solution from Carlisle-based software specialists, Monpellier. Based on Paypoint software from Daventry-based Advanced PayPoint Solutions, the system runs the attraction's café, admissions, shop and event hospitality operations and feeds into its back office Exchequer accounts system.

According to Director of Finance, Celia MacKenzie, the software is a perfect fit for the needs of the operation. However she is also keen to keep things running smoothly by investing in more advanced hardware, as her budget allows. The latest such investment has been in the Epson IR for the café, which is already helping to make life easier for café staff, helping them work more efficiently.

"We are very happy with the new terminal," confirmed Celia. "The touch panel itself is very responsive and the screen is bigger and easy to see which is ideal for drilling down through the menu items, from starters, main courses, snacks etc. Changing the menus is simply a matter of remotely updating files."

Opened in 2000, The Rum Story is located within listed Georgian buildings, at the historic Whitehaven Harbour. The attraction is part of a £11million regeneration project in the harbour area, which has already won several national awards. Open seven days a week, it holds a wealth of information about rum, including how the drink is made, its association with the slave trade and how it came to be the favoured drink of the Royal Navy.

For more information about The Rum Story, visit the website at www.rumstory.co.uk

Epson
Established for over 30 years as the world's premier printer manufacturer, Epson has the widest range of PoS printers and touchscreen solutions in the world, each designed to be the best in its class, and built to meet quality and performance criteria that set the industry standard.

Epson's best of breed thermal, inkjet and impact printers for the point of sale have long been the choice of major retailers in the UK and overseas. The company has also been at the forefront of innovations such as 2-colour receipts, single insertion cheque printing and drop-in paper load.

Together with its channel and system partners, Epson offers system solutions for all retail and hospitality environments. The company's range of fully integrated touchscreen terminals includes the powerful Intelligent Register (IR) and SR-600.

For further details, please contact David Ormerod, Epson Retail Technology Division (RTD), Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ. Tel: 01442 227318
Email: dormerod@epson.co.uk
Web: www.pos.epson.co.uk

Press contact is Nicola Atkins at Vector Marketing Communications, on Tel: 01442 877167 Fax: 01442 877769
Email: nicola.atkins@vector.co.uk
Web: www.vector.co.uk

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