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Waddesdon Manor benefits from reliable and efficient retail management solution based on Epson Intelligent Register

Hemel Hempstead, 16 June 2003.
Waddesdon Manor in Buckinghamshire has enhanced the efficiency of its gift shop and adjoining wine shop operations, following the installation of a new retail management solution, running on Epson's integrated touchscreen Intelligent Register (IR).

Built by Baron Ferdinand de Rothschild in 1874 to house his family's extensive collection of porcelain, furniture, Renaissance art and curiosities, Waddesdon Manor has attracted a growing number of visitors - around 200,000 per year.

To handle this increasing level of demand, Waddesdon's management team replaced its old tills with a new retail management system from Birmingham-based IT solutions provider, Tek Response. The new system uses Paypoint EPoS software from Oxfordshire's Advanced PayPoint Solutions and is fully integrated with Waddesdon's SageLine 100 accounting package - a key requirement from the outset.

"The system is exactly what we wanted. It's reliable, easy to use, and from my point of view far more efficient because the terminals can now be managed remotely through the network thanks to their onboard LAN support," said IT Systems Administrator, Steve Connor. "The store manager can also see what is happening on each till from the Back Office computer, while information about stock levels is available almost instantly at the point of sale."

"Of course, there are many more things we can still do with the software," added Steve, "we've still just touched the tip of the iceberg. However the advanced technology we now have at our disposal means that we have a flexible platform for our continued growth."

Epson
Established for over 30 years as the world's premier printer manufacturer, Epson has the widest range of PoS printers and touchscreen solutions in the world, each designed to be the best in its class, and built to meet quality and performance criteria that set the industry standard.

Epson's best of breed thermal, inkjet and impact printers for the point of sale have long been the choice of major retailers in the UK and overseas. The company has also been at the forefront of innovations such as 2-colour receipts, single insertion cheque printing and drop-in paper load.

Together with its channel and system partners, Epson offers system solutions for all retail and hospitality environments. The company's range of fully integrated touchscreen terminals includes the powerful Intelligent Register (IR) and SR-600.

For further details, please contact David Ormerod, Epson Retail Technology Division (RTD), Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ. Tel: 01442 227318
Email: dormerod@epson.co.uk
Web: www.pos.epson.co.uk

Press contact is Nicola Atkins at Vector Marketing Communications, on Tel: 01442 877167 Fax: 01442 877769
Email: nicola.atkins@vector.co.uk
Web: www.vector.co.uk

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