Hemel Hempstead, 16 January 2002. Karrimor, the UK's
leading mountaineering and outdoor company, has increased the
efficiency of its sales transactions after investing in a new
front and back office retail management system, based on Epson's
touchscreen Intelligent Register (IR).
The
company - the choice of British exploration and mountaineering
pioneers, such as Fiennes and Hempleman-Adams, since 1957
- needed a solution which was Millennium compliant, could
provide proper sales and management reporting and would be
fully compatible with Karrimor's existing head office systems.
"We wanted a system which would give
us total control in all our stores - sales, stock, prices
etc - as well as being very easy to use,"added Karrimor's
Management Information Systems Manager, John-Pierre Lamb.
"As a company which supplies highly technical clothing
and equipment for use in extreme conditions, we were also
conscious that a leading edge touchscreen-based solution was
totally consistent with our brand image."
The IRs, running Genesis 2000 software from
North London based solution provider, Esperus, are expected
to help the company's five retail outlets prosper in what
is an extremely competitive market. For example, staff have
quickly been able to grasp the essentials of navigating the
illustrated on-screen menus; while any discounts are calculated
automatically by the system so that transactions are processed
as efficiently as possible. Comprehensive sales data is downloaded
to Karrimor's Head Office at the beginning of each day for
analysis.
"The new system is much faster, more
reliable and offers a great deal of additional functionality
at the point of sale," said John-Pierre Lamb. "Crucially
it's also Windows-based and can be fully integrated with our
head office systems. Over the next few years, we hope to extend
our operations, in co-operation with all our existing retailers
and stockists. The system we now have in place is the ideal
platform for this expansion."
Epson
Established for over 30 years as the world's premier printer
manufacturer, Epson has the widest range of PoS printers and
touchscreen solutions in the world, each designed to be the
best in its class, and built to meet quality and performance
criteria that set the industry standard.
Epson's best of breed thermal, inkjet and
impact printers for the point of sale have long been the choice
of major retailers in the UK and overseas. The company has
also been at the forefront of innovations such as 2-colour
receipts, single insertion cheque printing and drop-in paper
load.
Together with its channel and system partners,
Epson offers system solutions for all retail and hospitality
environments. The company's range of fully integrated touchscreen
terminals includes the powerful Intelligent Register (IR)
and SR-600.
For further details, please
contact David Ormerod, Epson Retail Technology Division (RTD),
Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ.
Tel: 01442 227318
Email: dormerod@epson.co.uk
Web: www.pos.epson.co.uk
Press contact is Nicola Atkins
at Vector Marketing Communications, on Tel: 01442 877167 Fax:
01442 877769
Email: nicola.atkins@vector.co.uk
Web: www.vector.co.uk |